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Heating Controls FAQs
Boiler FAQs
Do you deliver everywhere in the UK from Columnrads UK?

We will deliver anywhere on the UK mainland.

Please refer to our Delivery Information page for more details.

How long does it take to deliver my order?

We aim to deliver within a week, often much less depending on your location.

It is important to note, that if you are ordering a customer coloured radiator, we do need to allow 10 to 14 days for your radiator to be coloured and made ready for delivery.

Once your radiator is back with us, we will call you to book in your delivery.

Deliveries in Scotland can take longer as we cover the whole country from our Glasgow depot.

You can take a look at your area on our Delivery estimator, but please note, this will give you an idea of how frequently we deliver to those areas, but will not be you guaranteed delivery date.

As soon as we process your order, one of our team will either call you to book in your delivery if its a large order that will need confirmation, or you will receive an email with a delivery date in it. (Please ensure you check your spam folders in email)

If the date we notify you of isnt suitable, please call the number in the email to reschedule directly with your delivery depot.

For more information on Deliveries please see our delivery Info page.

What do I do if my delivery is short?

Firstly, if your delivery is short, we are very sorry.

We do check orders carefully when we load and as we deliver.

If you didnt sign for the delivery, please check with whoever did that they didnt ask our driver to put the missing item in another room or outbuilding.

We do get this quite a lot, and the items turn up. If you are sure that you have missing items, please report the shortage , or any damages within 72 hours of delivery, as per our deliver info page

We would also encourage you to check the delivery off with the driver, and report any shortages there and then and mark it on the delivery note as missing.

System Protection FAQs
What if I want a Radiator Package deal, but my radiator size isnt listed.
We have created package deals on all the most popular Designer radiators and valves in Columnrads UK. This covers all Column radiator and Flat panel radiator sizes, with vales that best suit these radiators.
Are there any offers on to buy a Column radiator with valves?

We've made Column Radiator Package deals just for you!

We get asked a lot if there are any offers if customers buy the valves with the radiators.

The answer is yes, we have created a range of package deals in every colour so you can select the Column radiator you want, in the colour you want, with the valves you want.

An these packages will save you money on buying them separately.

Package Deal FAQs
How do you manage to keep your prices so low?

We buy in bulk and specialise in Radiators, so we’re able to sell radiator products at prices lower than anyone in the industry across the UK.

What if I find one of your products cheaper elsewhere?

If this does happen, we’ll do our very best to better the deal or match it for you – see our Price Promise for details.

What payment methods do you accept?
We accept payment by credit/debit card, Paypal or cash on delivery.
How can I place an order?
You can order from us online or by telephone. Ordering online is easy and fast and gives us all the information we need to deliver.
Flat Panel Radiator FAQs
Compact Radiator FAQs
Are your valves Bi-directional?

All of our valves are Bi-directional.

However, it is useful for you to know that due to the unique flow diverter, built within all Revive column radiators the flow MUST to be on the same side as the permanent blank which is the opposite side to the air vent bleed valve.

This is more a flow and return system thing, but is useful to know when thinking about your valves.

How can I work out which size radiators I need?

Our BTU Calculator tool will help you identify suitable radiators for the specific room(s) in question. As a guide, in our experience we’ve found the typical room size of the average 3 bedroomed house requires the following radiator sizes:

Lounge = 1400 x 600 double
Dining room = 1200 x 600 double
Kitchen = 900 x 600 double
Bedroom 1 = 1400 x 600 single
Bedroom 2 = 1200 x 600 single
Bedroom 3 = 900 x 600 single
Bathroom = 600 x 600 double

Pumps FAQs
How can I work out which size radiators I need?

Our BTU Calculator tool will help you identify suitable radiators for the specific room(s) in question. As a guide, in our experience we’ve found the typical room size of the average 3 bedroomed house requires the following radiator sizes:

Lounge = 1400 x 600 double
Dining room = 1200 x 600 double
Kitchen = 900 x 600 double
Bedroom 1 = 1400 x 600 single
Bedroom 2 = 1200 x 600 single
Bedroom 3 = 900 x 600 single
Bathroom = 600 x 600 double

Towel Radiator FAQs
What is the difference between K1, P+ and K2 Compact Radiators?

There are 3 types of Compact Radiator available at Columnrads UK.

Single Premium

  • Sometimes refered to as K1 or Single Panel, Single Convector radiators.

Double Premium

  • Also known as P+ or double panel, single Convector radiators.

Double Deluxe

  • Double Deluxe radiators are also refered to as K2 or double panel, double convector radiators.

The Panel is the front, ribbed facing of the radiator where the water channels are.

The Convector is the part behind the panel, or between the panels that is the sheet metal zig zaging which helps draw the cold air up from below, heating it as it rises.

How can I work out which size radiators I need?

Our BTU Calculator tool will help you identify suitable radiators for the specific room(s) in question. As a guide, in our experience we’ve found the typical room size of the average 3 bedroomed house requires the following radiator sizes:

Lounge = 1400 x 600 double
Dining room = 1200 x 600 double
Kitchen = 900 x 600 double
Bedroom 1 = 1400 x 600 single
Bedroom 2 = 1200 x 600 single
Bedroom 3 = 900 x 600 single
Bathroom = 600 x 600 double

Toilet Cistern Filling Problems

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