SPECIAL ORDER COLOUR

INFORMATION.

Our custom coloured radiators help you to make your home unique. We offer a bespoke and custom range of products. We use a special powder coating and each custom coloured radiator and accessory is made to order. Choose from a huge range of RAL colours to style your radiators and accessories to suit you.

Before Placing an Order for Custom Colours

If you are placing a big order of mixed products, please note that we will be unable to fulfil the order until the custom coloured radiator is ready. The order cannot be spilt or partially delivered. It may be advisable to create two separate orders to avoid delays to other items in the order. If you have any questions about your order, please contact us.

Please be aware that every computer screen displays a slight variation in colour. We recommend you purchase a sample colour before purchase to ensure you have the colour you are looking for. Each colour will vary slightly when you consider different light settings and room positions. These variations are not in our control. Why not check out our special RAL Colour Guide for a better idea on some of the colours available.

Delivery

Please allow for up to 30 days for delivery for bespoke, custom coloured items. Once we have received your radiator back from the colour shop, we will then book in a delivery date with you by phone/email. Please note, this is a bespoke service, and as such, the product is materially altered for you as a service to our customer and once we start the process we cannot cancel the order.

For all special order custom coloured radiators, our Christmas delivery cut off is Friday 3rd December. Any special colour orders after this date will arrive in the new year.

Returns

Due to the bespoke nature of our custom colour range, we are unable to accept returns on custom coloured radiators unless it is faulty. All coloured radiators are inspected prior to delivery for quality control and must be checked by you for any defects within 24 hours of delivery.

If you have any questions about your order, please contact us.