Column Rads
Our Privacy
Policy 2024
If after reading this policy, you have any issues concerning privacy you can email us at: privacy@columnrads.co.uk or write to us using the contact details provided at the bottom of this page.
Part 1: Data Security
- Column Rads respects your right to privacy. However, it should be noted that the internet is never a secure medium. Therefore, although we have worked hard to implement appropriate security measures to protect the loss, misuse or alteration of information placed under our control, no guarantees can be given that your personal data can be fully protected. So, we would ask that you are vigilant when using the internet and accessing our website: columnrads.co.uk
- Personal data collected as a result of your website visit or other interactions with us including by email or phone will be treated as confidential.
Part 2: How we use your personal data and our legal basis for doing so
- To place an order, enter a promotion or take part in an online survey, you will be required to supply some personal information, this may include your name, address, phone number and email address. For security purposes we may also collect your IP address or other identifying information.
- Where possible all personal data will be processed on the basis of legitimate interests. This could include to tell you about new products and services and sending you marketing communication and offers to use in stores or on our website. We may also send you surveys to help us improve our service and company newsletters.
- You can opt out of all marketing emails at any time by clicking the unsubscribe link included in all marketing emails or by contacting our team at privacy@columnrads.co.uk
- We may also use your email address and sometimes telephone number, on the legal basis of contractual to confirm orders placed online or instore. These are also known as transactional emails and you will still receive these even if you unsubscribe from receiving marketing communications.
- In a limited number of circumstances Column Rads may require your consent to process your personal data, such as when we process special categories of personal data, if you are an employee please ask HR for more details.
- Column Rads may also use personal and profile data in order to provide you with a more customise experience when you next visit our website.
- We may use your IP address or other identifying information to help diagnose problems with our server, to monitor numbers of users and/or to administer our interactive services as well as to identify and eliminate fraud.
- Limited personal data is sometimes used for profiling to help with social media targeting using our chosen Platforms such as Meta and LinkedIn. We also use limited personal profiling to support promotional activities on Google.
- Google API Limited Use Disclosure - when we use and transfer to any other app information received from Google APIs, we will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Part 3: How long will you keep my data?
- We will retain your personal data for as long as required in order to give you the services you're using in accordance with our data retention policy.
- If you don't engage with us then your details may be deleted in line with our data retention policy.
- The length of personal data retention depends on its purpose. Column Rads' standard data retention period is seven years. For more detailed information, please ask for a copy of our data retention policy.
Part 4: Where we store your personal data
- Where possible personal data is stored and processed within the European Economic Area (EEA). However, some of Column Rads' suppliers are based outside the EEA.
- Where data is processed by our suppliers, we will always put in place appropriate safeguards including Data Processing Agreements and for those outside the EEA who don’t meet data protection adequacy, International Data Transfer Agreements (IDTAs).
Part 5: Third Party Website Links
- Where Column Rads provides hyperlinks to other suppliers, we are not responsible for the content or privacy practices of these providers.
Part 6: Your rights as a data subject
At any point while we are in possession of or processing your personal data, you have the following rights:
- Right of access – you have the right to request a copy of the personal data that we hold about you.
- Right of rectification – you have the right to correct personal data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances you can ask for the personal data we hold about you to be erased from our records.
- Right to restriction of processing – where certain conditions apply you have the right to restrict personal data processing.
- Right of portability – you have the right to have personal data we hold about you transferred to another organisation.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including automated profiling.
- To exercise your right of access, identification may be required. Column Rads will accept the following forms of identification: a copy of your driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required.
- If Column Rads is dissatisfied with the quality, further information may be sought before personal data can be released. To request a copy of your personal data please use Column Rads contact details further below.
Part 7: Contacting Column Rads
To contact Column Rads concerning the processing of your personal data or in the event that you wish to make a complaint about how your personal data is being processed, you can contact us below. If you do not get a response within 30 days you can complain to the ICO. The details for each of these contacts are:
Column RadsColumn Rads is a trading name of A P P Wholesale Limited
Customer Data Support
Units 12-14 Sterling Industrial Estate,
Rainham Road South,
Dagenham,
Essex
RM10 8TX
Email:privacy@columnrads.co.uk
Telephone: 02392 751306
ICO Registration number: ZA560891
If you do not get a response within 30 days you have the right to complain to the ICO. Their details are:
ICOWycliffe House,
Water Lane
Wilmslow
SK9 5AF
https://ico.org.uk/global/contact-us
Telephone: 0303 123 1113
Column Rads reserves the right to modify, alter or otherwise update this Privacy Policy at any time and you are therefore encouraged to regularly review it.
Updated June 18 2024
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