FIND YOUR ANSWERS HERE.

FAQ's.

How long does it take to deliver my order?

We aim to deliver within a week, often much less depending on your location.

It is important to note, that if you are ordering a customer coloured radiator, we do need to allow 20 working days for your radiator to be coloured, the order will then be transferred to your local dispatch depot and made ready for delivery.

Once your radiator is at the dispatch depot, we will call you to book in your delivery.

Deliveries in Scotland can take longer as we cover the whole country from our Glasgow depot.

You can take a look at your area on our Delivery estimator, but please note, this will give you an idea of how frequently we deliver to those areas, but will not guarantee a delivery date.

As soon as we process your order, one of our team will either call you to book in your delivery if its a large order that will need confirmation, or you will receive an email with a delivery date in it. (Please ensure you check your spam folders in email)

If the date we notify you of isn't suitable, please call the dispatch depot on the number in the email to reschedule directly with them.

For more information on Deliveries please see our delivery Info page.

Please, mind that only logged in users can submit questions