What do I do if my delivery is short?

Firstly, if your delivery is short, we are very sorry.

We do check orders carefully when we load and as we deliver.

If you didnt sign for the delivery, please check with whoever did that they didnt ask our driver to put the missing item in another room or outbuilding.

We do get this quite a lot, and the items turn up. If you are sure that you have missing items, please report the shortage , or any damages within 72 hours of delivery, as per our deliver info page

We would also encourage you to check the delivery off with the driver, and report any shortages there and then and mark it on the delivery note as missing.

Please mind that only logged in users can submit questions.