FAQ's.

We buy in bulk and specialise in Radiators, so we’re able to sell radiator products at prices lower than anyone in the industry across the UK.

If this does happen, we’ll do our very best to better the deal or match it for you – see our Price Promise for details.

We accept payment by credit/debit card or Paypal.

You can order from us online or by telephone. Ordering online is easy and fast and gives us all the information we need to deliver.

We will deliver anywhere on the UK mainland.

Please refer to our Delivery Information page for more details.

We aim to deliver within a week, often much less depending on your location.

It is important to note, that if you are ordering a customer coloured radiator, we do need to allow 15 working days for your radiator to be coloured, the order will then be transferred to your local dispatch depot and made ready for delivery.

Once your radiator is at the dispatch depot, we will call you to book in your delivery.

Deliveries in Scotland can take longer as we cover the whole country from our Glasgow depot.

You can take a look at your area on our Delivery estimator, but please note, this will give you an idea of how frequently we deliver to those areas, but will not guarantee a delivery date.

As soon as we process your order, one of our team will either call you to book in your delivery if its a large order that will need confirmation, or you will receive an email with a delivery date in it. (Please ensure you check your spam folders in email)

If the date we notify you of isnt suitable, please call the number in the email to reschedule directly with your delivery depot.

For more information on Deliveries please see our delivery Info page.

Firstly, if your delivery is short, we are very sorry.

We do check orders carefully when we load and as we deliver.

If you didnt sign for the delivery, please check with whoever did that they didnt ask our driver to put the missing item in another room or outbuilding.

We do get this quite a lot, and the items turn up. If you are sure that you have missing items, please report the shortage , or any damages within 72 hours of delivery, as per our deliver info page

We would also encourage you to check the delivery off with the driver, and report any shortages there and then and mark it on the delivery note as missing.

We have created package deals on all the most popular Designer radiators and valves in Columnrads UK. This covers all Column radiator and Flat panel radiator sizes, with vales that best suit these radiators.

We've made Column Radiator Package deals just for you!

We get asked a lot if there are any offers if customers buy the valves with the radiators.

The answer is yes, we have created a range of package deals in every colour so you can select the Column radiator you want, in the colour you want, with the valves you want.

An these packages will save you money on buying them separately.

Sorry, no. Just the listed sizes. its how we keep the price down.

To some extent, yes. Painted radiators do give out a little less heat compared to standard white radiators but the difference is minor. It will not impact the radiators ability to produce heat and heat a whole room. However, all of our colours are done by using a powder coating and so the colour makes no difference to the heat output. If you are considering painting a rad yourself, please not the more layers of heat resistant paint you add, the great the impact on performance.

Measurements for mounting radiators can be found in the installation PDF under the specification tab on each radiator product page.

The measurements can also be found on the Revive radiator website or download the PDf in the attachement to this answer.

You will also need to consider that the foot is 100mm from the finished floor level.

Top tip, if building the stud wall for this radiator to be fixed to, use Ply or OSB board between the studs even if it is stuck using gripfil to the back of the pasterboard as this gives you a much larger target for your fixings accross the area the radiator will be hung and give you more margin for error.

All of our valves are Bi-directional.

However, it is useful for you to know that due to the unique flow diverter, built within all Revive column radiators the flow MUST to be on the same side as the permanent blank which is the opposite side to the air vent bleed valve.

This is more a flow and return system thing, but is useful to know when thinking about your valves.

Our BTU Calculator tool will help you identify suitable radiators for the specific room(s) in question. As a guide, in our experience we’ve found the typical room size of the average 3 bedroomed house requires the following radiator sizes:

Lounge = 1400 x 600 double
Dining room = 1200 x 600 double
Kitchen = 900 x 600 double
Bedroom 1 = 1400 x 600 single
Bedroom 2 = 1200 x 600 single
Bedroom 3 = 900 x 600 single
Bathroom = 600 x 600 double

Our BTU Calculator tool will help you identify suitable radiators for the specific room(s) in question. As a guide, in our experience we’ve found the typical room size of the average 3 bedroomed house requires the following radiator sizes:

Lounge = 1400 x 600 double
Dining room = 1200 x 600 double
Kitchen = 900 x 600 double
Bedroom 1 = 1400 x 600 single
Bedroom 2 = 1200 x 600 single
Bedroom 3 = 900 x 600 single
Bathroom = 600 x 600 double

There are 3 types of Compact Radiator available at Columnrads UK.

Single Premium

• Sometimes refered to as K1 or Single Panel, Single Convector radiators.

Double Premium

• Also known as P+ or double panel, single Convector radiators.

Double Deluxe

• Double Deluxe radiators are also refered to as K2 or double panel, double convector radiators.

The Panel is the front, ribbed facing of the radiator where the water channels are.

The Convector is the part behind the panel, or between the panels that is the sheet metal zig zaging which helps draw the cold air up from below, heating it as it rises.

Our BTU Calculator tool will help you identify suitable radiators for the specific room(s) in question. As a guide, in our experience we’ve found the typical room size of the average 3 bedroomed house requires the following radiator sizes:

Lounge = 1400 x 600 double
Dining room = 1200 x 600 double
Kitchen = 900 x 600 double
Bedroom 1 = 1400 x 600 single
Bedroom 2 = 1200 x 600 single
Bedroom 3 = 900 x 600 single
Bathroom = 600 x 600 double

Black Nickel is the most popular colour of valves but the Silver Nickel is a close second.

All of our valves are Bi-directional.

However, it is useful for you to know that due to the unique flow diverter, built within all Revive column radiators the flow MUST to be on the same side as the permanent blank which is the opposite side to the air vent bleed valve.

This is more a flow and return system thing, but is useful to know when thinking about your valves.

A Joule is a defined measurement of a unit of energy, that is used in a range of application, including thermal energy. In the heating industry, it is more common to use British Thermal Units (BTU). One BTU can be thought of being around 1,055 joules.

A timer is used in heating systems to control when your heating, or hot water system is switched on. Typically, a timer allows a user to create a programme to switch on the heating system at certain times at the day. This device is used to help save energy and money.

Celsius is a metric scale for temperature, and is also known as centigrade. The degree Celsius (°C) is a measurement device that can be used to reference a temperature on the Celsius scale. The Celsius scale is based on 0° degrees for the freezing point of water and 100° degrees for the boiling point of water at 1 atm pressure.

A Bar is a measurement unit that is used to measure pressure. One bar is generally about equal to the atmospheric pressure on Earth at sea level. In relation to heating systems a bar references the pressure that a heating system runs at. Understanding at what pressure your heating system runs at, and how to adjust it is important.

A radiator is a heating devices that allows hot water to circulate through, which it turns heats the surrounding area by radiation convection.

Heat flux or thermal flux refers to the rate that heat can transfer through one material to another material over a given time.

An expansion tank is a device fitted to central heating systems that is designed to protect the system from excessive pressure. Water hammer and excessive pressure can be the cause of problems in a heating system. Expansion tanks are partially filled with air, and this air is compressed, to help alleviate these thermal expansion issues.

The National Grid refers to the power network in Great Britain and is a system by where power is distributed from power stations to consumers using power lines and wires. Nearly every home around the UK is connected to the National Grid.

As the name might suggest, underfloor heating is a form of heating that is located under the floor in a building. Generally, there are two different types of underfloor heating, water-based underfloor heating that connects to a traditional central heating system, and alternatively, electricity powered underfloor heating, which runs by electricity alone. Typically water-based underfloor heating is more expensive to install, but is cheaper to run when compared to electrically powered heating.

A tank jacket is a form of insulation that is wrapped around a water tank to reduce thermal transfer between the tank and the surrounding air.